WHAT IS YOUR RETURNS POLICY?
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Products must be returned within 7 days of receiving your order.
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Products must be unopened with all plastic packaging unbroken and intact.
- We will not issue refunds for items that are returned opened or used and the customer will be responsible for paying any costs to receive the product back. Euphoric Pleasure Co will only hold onto the product for 7 days before destroying it due to health and safety.
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We only offer refunds onto the original payment method used to make the order.
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Exchanges are not part of our returns policy.
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For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.
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Returns registered separately cannot be returned as one, even if they are from the same order. Combining registered returns will slow down the refund process!
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Anything accidentally or incorrectly returned our way (that’s not a Euphoric Pleasure Co item) will be the responsibility of the sender, not Euphoric Pleasure Co. We’ll always do our very best to help out, but unfortunately can’t make any promises!
- We do NOT offer free returns, you will be responsible for the cost of your return. Please note all returns must be sent to our warehouse in the UK.
Click here to see how you start a return: How do I start a return?